That drawer full of tangled chains, broken earrings, and pieces you haven't touched in years represents locked-up capital. Miller Hirsch helps Australians declutter jewellery collections quickly and fairly - transforming forgotten items into funds for holidays, investments, or pieces you'll actually love.
Experience matters
You have that one drawer - the tangled mess of chains you never wear, single earrings missing their pair, outdated bracelets from the 1980s, and rings that no longer fit your style. You know there's value sitting there, but you keep putting off dealing with it. Maybe you feel guilty because some pieces were gifts, or you're worried you won't get a fair price because they're broken or unfashionable.
The truth is, those items aren't bringing you joy gathering dust in a dark drawer - they're just clutter taking up mental space and representing dead capital. With gold prices at the moment, even that broken chain or scratched bangle could be worth thousands of dollars. But where do you even start? How do you know what's valuable versus costume jewellery? And how do you avoid getting ripped off?

"Can I really sell broken, damaged, or unfashionable jewellery, or do buyers only want perfect pieces?"
"Will I get a fair price, or will I be offered a fraction of what my items are actually worth?"
"I feel guilty selling gifts or items with sentimental value - does that make me ungrateful?"
"How do I know if I have real gold and diamonds versus costume jewellery?"
Don't worry, we can help!
Our solution
Miller Hirsch specializes in helping Australians declutter jewellery collections with complete transparency and fair market pricing. Unlike pawnshops that lowball offers, or online buyers where your items disappear into the mail, we assess everything in front of you - broken chains, outdated styles, single earrings - using professional scales, gold testers, and diamond grading equipment. Whether your items are worth their scrap gold weight or command premiums as designer pieces, we provide itemized breakdowns showing exactly how we calculate each offer. No pressure, no tricks, just honest expertise that helps you convert clutter into usable funds.
Bring your entire collection to our Rose Bay office - no need to clean, repair, or organize anything. We help you separate real gold and diamonds from costume jewellery using metal and hallmark identification (9ct, 18ct, platinum stamps), gemstone inspection and sophisticated laboratory equipment. You'll finally know what's actually valuable versus what's just sentimental clutter.
We test and weigh each item in front of you on certified trade scales with displays facing you. Using electronic gold testers, precision scales, and diamond grading loupes, we assess gold purity, total weight, and gemstone quality. You see the math in real-time - no disappearing into back rooms with mystery calculations.
You receive clear, itemized pricing for each piece or category: scrap gold valued at current spot rates per gram based on purity, diamonds valued using the 4 Cs (cut, colour, clarity, carat), and where applicable premium pricing for designer brands (Cartier, Tiffany) or resaleable styles. We explain why broken items are worth the same as perfect ones when sold for gold weight, removing confusion about condition.
Accept the offer and receive immediate payment via bank transfer. Don't like the price? No problem - take your items and seek other quotes. Our offers are based on transparent market math, so we're confident you'll find us competitive. No pressure tactics, no "offer expires in 10 minutes" games.
Broken is fine: Snapped chains, single earrings, bent rings - we pay the same gold rate regardless of condition because we're buying the material, not the design.
Realistic expectations: We explain why your ring won't fetch the original retail price (which included tax, retail markup, and store overheads) so you're never disappointed by fair market offers.
Designer premiums recognized: Unlike gold buyers who only see scrap value, we identify signed pieces (Cartier Love bracelets, Tiffany rings) and where applicable pay premiums beyond melt value.
Clear the clutter guilt-free: Transform unworn items into funds that actually serve your life today - holidays, investments, or jewellery you'll actually wear.
WHy choose Miller Hirsch
Second-generation diamond and jewellery professionals with over 60 years' combined expertise across diamond cutting and jewellery manufacturing, wholesale operations, retail, including work with De Beers Sightholder operations and global diamond markets.
Industry leadership: Craig Miller serves as President of the Diamond Dealers Club of Australia, demonstrating recognised standing within Australia's jewellery trade.
Material expertise: We understand gold purity calculations (9ct = 37.5% pure, 18ct = 75% pure), current spot market pricing updated daily, and how to accurately assess diamond quality using professional gemological equipment - not guesswork.
Designer brand recognition: Qualified experts who can identify when a Cartier, Tiffany, or Bvlgari piece deserves a brand premium versus generic gold jewellery valued only by weight.
We have the expertise and equipment to assess your jewellery on the spot - giving you peace of mind and full transparency.
Fully licensed and insured - we have a reputation built on integrity, experience, and a history of successful outcomes.
If you choose to sell to us we can arrange to have payment made into your nominated bank account on the same day.
Absolutely, and this is one of the biggest misconceptions people have. When you're selling items for their precious metal content (gold, silver, platinum), condition is completely irrelevant. A broken gold chain, a single earring where the pair is lost, or a ring with a missing stone - all still hold their full melt value. Gold buyers pay for the weight and purity of the metal, not the design or integrity of the clasp. The item will likely be refined back into pure bullion, so its current shape doesn't matter. Similarly, unfashionable styles are irrelevant. That chunky 1980s bracelet you'd never wear? It often yields higher payouts simply because older pieces contain more gold weight than modern delicate designs. Diamonds can be removed and reset into modern jewellery. Don't let condition deter you - broken bits often add up to surprising sums.
Almost certainly not, and understanding why prevents disappointment. When you bought a ring from a retail store, the price included manufacturing costs, retail overheads (rent, staff wages, electricity, marketing), taxes (GST and import duties), and the retailer's profit margin. You were paying for the full retail experience. When you sell on the secondary market, buyers are purchasing the raw materials - the intrinsic value of the metal and stones. They're not paying for the retail store's rent or the salesperson's commission. Think of jewellery like a new car: the moment you drive it off the lot, it depreciates. Expect offers in the range of 20-40% of the original retail price for standard pieces. Insurance valuations make this worse - they state what it would cost to replace the item brand new at full retail price, not what cash buyers will pay for pre-owned items. By understanding this gap upfront, you can evaluate offers with realistic expectations.
You can perform some basic tests at home, but professional assessment is always recommended. For gold: check for hallmarks using a magnifying glass - look for stamps like 375 (9ct), 750 (18ct), 925 (sterling silver), or PLAT (platinum) inside rings or on clasps. Real gold and silver are non-magnetic, so if a chain sticks firmly to a fridge magnet, it's likely steel or gold-plated base metal. For gemstones: real diamonds are rarely set in gold-plated brass - check if stones are glued in (costume) or held by prongs (fine jewellery). Press the stone against your cheek: real gemstones feel cold initially and disperse heat quickly, while glass or plastic warms to body temperature almost instantly. That said, even experienced eyes can be fooled by high-quality costume pieces or unmarked handmade jewellery. When you visit us, we perform professional testing using electronic gold testers, certified scales, and diamond grading equipment - giving you definitive answers rather than guesswork.
No, and this emotional barrier holds many people back unnecessarily. The memory is not in the metal - selling an item doesn't erase the memory associated with it. You keep the history; you're simply liquidating the physical asset. Ask yourself: does this piece bring me joy today? Have I worn it in the last 12 months? Could the money serve a better purpose in my life right now? Jewellery is meant to be worn and enjoyed. If it sits in a dark drawer for years because it's not your style or doesn't fit, it's not honouring anyone - it's just clutter. Many clients find the process cathartic: they transform "dead capital" (valuable items generating no joy) into resources that actively improve their lives - paying off debt, funding travel, investing, or buying jewellery they'll actually wear. You're not being mercenary; you're being wise with your assets.
Cleaning: yes, lightly. Repairs: almost never. A quick clean improves first impressions - soak gold and diamond pieces in warm water with mild dish soap, then gently scrub with a soft toothbrush. Avoid harsh chemicals, bleach, or ultrasonic cleaners if you're unsure about the stones (emeralds and opals can be damaged). However, do not pay a jeweller to fix broken clasps, loose prongs, or damaged settings before selling. The economics don't work: if you spend $50 fixing a clasp on a chain being sold for its melt value, that's $50 lost. We'll likely melt chains anyway. Hand over broken pieces as-is; it won't affect the gold price you're offered. Save your money and let us handle the items as they are.
With us, payment is same-day via direct bank transfer - typically within 15 to 45 minutes of accepting the offer. We test the gold, weigh items, quote you, and complete the transaction immediately if you're happy with the price. You'll need valid photo ID (driver's license or passport) as required by Australian secondhand dealer regulations, but once that's verified, the funds transfer to your account before you leave our office. This is dramatically faster than consignment stores (where you wait weeks or months for items to sell), auction houses (3-6 months including settlement periods), or mail-in services (3-7 business days). If you need cash quickly to cover an expense or want to declutter without delays, our immediate payment model is ideal.
Book a no-obligation appointment at our Rose Bay office. Bring your entire collection - broken chains, krugerrands, gold coins, gold and silver bars, bullion, single earrings, outdated styles, designer pieces - and we'll sort, test, weigh, and provide transparent offers for everything. See the math, understand the pricing, make your decision. Same-day payment if you proceed.

Our mission is to provide a superb, respectful, and transparent experience that delivers relief, satisfaction, consonance, and happiness to every client
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ABN 44 691 903 616
Second Hand Dealers Licence No: 2PS30288
Address
1/795 New South Head Road
Rose Bay NSW 2029
Phone: (02) 9053 6755
Email: [email protected]
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